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Contact Us
Payment
Sales Tax
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Contacting the Customer Service Department |
You can reach our customer service department by e-mail, telephone or regular mail. We are available to answer your phone calls during normal business hours. Please have your order confirmation number ready to assist us in serving you.
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| E-Mail Address: |
kallenshaan@cox.net |
| Phone: |
(702) 523-9236 |
| Fax: |
(702) 966-3714 |
| Mailing Address: |
Kallenshaan Woods
940 Crazyhorse Way
Las Vegas, NV 89110
US
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15% Discount on any 3 or more Inlay Pen Kits. |
This discount will show up in your shopping cart as well as when you're checking out. It does not apply to pen kits, pen boxes, or bushings.
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USPS Shipping Notice |
Kallenshaan Woods is not liable for any order after it has been packaged and delivered to the USPS.
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Shipping and Handling Rate Tables |
During the checkout process you will be asked to select a shipping method. The following tables show the shipping and handling rates for all methods and regions that we support.
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| Shipping/Handling Rate Table |
| Domestic Priority |
| Orders between |
and |
Pay |
| $0.00 |
$50.00 |
$9.75 |
| $50.01 |
$100.00 |
$10.25 |
| $100.00 |
$300.00 |
$11.00 |
| $300.01 |
$2000.00 |
$16.00 |
| Domestic Express |
| Orders between |
and |
Pay |
| $0.00 |
$60.00 |
$35.00 |
| $60.01 |
$100.00 |
$45.00 |
| $100.01 |
$2000.00 |
$65.00 |
| International Priority (Canada and Mexico) |
| Orders between |
and |
Pay |
| $0.00 |
$200.00 |
$25.00 |
| $200.01 |
$400.00 |
$35.00 |
| $400.01 |
$2000.00 |
$65.00 |
| International Priority ( Australia) |
| Orders between |
and |
Pay |
| $0.00 |
$200.00 |
$40.16 |
| $200.01 |
$400.00 |
$60.00 |
| $400.01 |
$1000.00 |
$90.00 |
5
| Call for International Express Shipping rates. |
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Paying with Credit Card |
We accept credit card payment for online orders.
Please provide the “bill to” address exactly as it appears on your credit card billing statement. During our online real time authorization process we will validate that the “Bill to” information you provided matches the information on file with your credit card issuing company. The processing of your order may be delayed if we cannot verify the “Bill to” information or the information does not match the address information on file.
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We accept the following payment types: Visa®, MasterCard®,
American Express®, Discover®, & PayPal®
Kallenshaan Woods is the merchant name that will appear on your credit card statement. |
Sales Tax |
We collect sales tax in the following states: Nevada (NV)
Tax for orders shipped to these states will have sales tax automatically added to the order total. |
Processing an Order |
| Your order of in-stock merchandise will be shipped based on the time frame associated with the method of shipment selected at the time of check out. Orders received on weekends and holidays will be processed on the next business day. If your order cannot be shipped within 30 days of the date of your order, you will be given the option to cancel your order. |
All orders are shipped from:
Kallenshaan Woods
940 Crazyhorse Way
Las Vegas, NV 89110
United States
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How to Change Your Order |
| We process your orders very quickly. If you find that you have made an error in your order, please notify us immediately by e-mailing us at: kallenshaan@cox.net or by phone at (702) 523-9236. If your order has not yet been processed, we may be able to correct it. However if the merchandise has already been shipped, we will be unable to modify any portion of your order. |
Order Status |
| Create an account online in our store. After you place an online order, you will receive an email confirming the order. Please make sure you have input your email address correctly. You will then be able to log into your account to see the status of your order. When the order is shipped, you will be sent an email with and order tracking code & instructions for using it. |
Returns and Exchanges |
| If you have received damaged, defective or incorrectly shipped merchandise contact our customer service department immediately. All returns should be shipped to the return center address below. No COD returns will be accepted. |
Return Policy: |
We do everything possible to make sure that you are 100% satisfied with your purchases. If you have any problems with your merchandise please contact us by e-mailing us at: kallenshaan@cox.net or by phone at (702) 523-9236 before returning any items.
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All returns should be sent to the following address
Kallenshaan Woods
940 Crazyhorse Way
Las Vegas, NV 89110
United States
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| Contact: |
Customer Service |
| E-mail address: |
Kallenshaan@cox.net |
| Phone: |
(702) 523-9236 |
| Fax: |
(702) 966-3714 |
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